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Managing Difficult Conversations

  • Choosing to Have the Conversation
  • Toolkit for Successful Conversations
  • Choosing the Time and Place
  • Framework for Difficult Conversations
  • Staying Safe
  • Testing the Waters

Language: English

Instructors: The GROWTHville Institute

$497 94.98% OFF

$24.95

Why this course?

Description

Managing Difficult Conversations is a course designed specifically for supervisors and managers dealing with difficult conversations in the workplace.

Students will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation. Students will study the processes of framing their conversations, selecting environments beneficial to their conversational goals, and creating safe environments when speaking. These tools will ultimately help learners get to the root of any problem.

Course Curriculum

Managing Difficult Conversations (8 Modules)