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Conflict Resolution Getting Along In The Workplace

  • Defining Conflict
  • Types of Conflict
  • Open Conflict vs. Hidden Conflict
  • Spontaneous and Reflective Behavior
  • The Johari Window
  • Stages of Conflict
  • Creating the Win/Win
  • The Role of Communication in Conflict Resolution
  • Active Listen Skills
  • Powerful Questions

Language: English

Instructors: The GROWTHville Institute

$497 94.98% OFF

$24.95

Why this course?

Description

Conflict Resolution: Getting Along in the Workplace is an essential competence for every business because conflict can happen in any workplace.

This course will teach you the skills necessary to aid them in successfully resolving conflicts of all types, while enhancing performance and productivity. In this Conflict Resolution training course, you will learn the basics of conflict resolution, how conflict can escalate, the types and stages of conflict, intervention strategies, and when to employ common resolution tactics.

Course Curriculum

Conflict Resolution Getting Along In The Workplace (165 Slides)